Privacy Policy
Last updated: August 3, 2026.
Maple Sourcing Ltd respects your privacy. This Privacy Policy explains what information we collect through www.maplesourcing.com, why we collect it, who we share it with, where it is processed, and what rights you have over it.
Who We Are
Maple Sourcing Ltd is the data controller for the information described in this policy.
Maple Sourcing Ltd, 721A Star House, No.3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong. sales@maplesourcing.com
Our sourcing and quality control operations are carried out by our team based in Shenzhen, China.
Information We Collect
When you contact us, submit an inquiry, or request sourcing support, we may collect your name, email address, phone number, company name, website, product details, and any message or files you choose to send.
We also collect basic technical information, including IP address, browser type, device information, pages visited, and cookie data used to keep the website working and to understand how it is used.
Why We Use It, and on What Basis
We use the information we collect to respond to inquiries, provide sourcing and quality control services, communicate with customers, improve our website, maintain security, prevent misuse, and meet legal obligations.
Where data protection law requires us to identify a legal basis, we rely on the following:
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Steps taken at your request before entering a contract, and performance of a contract, when you send an inquiry or engage us for sourcing work.
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Our legitimate interests in operating and improving our website, keeping it secure, and maintaining business records, balanced against your rights.
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Your consent, where consent is required, for example for non-essential cookies. You may withdraw consent at any time.
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Compliance with legal obligations, where we are required to retain or disclose information.
Cookies
Our website uses cookies and similar technologies. Essential cookies keep the site working and cannot be switched off. Analytics cookies help us understand which pages are read and how the site performs.
You can control or delete cookies through your browser settings. Blocking essential cookies may stop parts of the website from working as expected.
Who We Share It With
We do not sell your personal information.
We share information with service providers who help us operate the website and deliver our services, including website hosting, email, and website analytics. These providers process information on our instructions and for no other purpose.
We may also disclose information where required by law, regulation, or legal process, or where necessary to protect our rights, our users, or the security of our services.
Where Your Information Is Processed
Maple Sourcing Ltd is based in Hong Kong and our operations team is in mainland China. Information you send us is therefore processed in Hong Kong and mainland China, and may be handled by service providers located elsewhere.
Hong Kong and mainland China are not covered by a European Commission adequacy decision. Where we receive personal information from the European Economic Area or the United Kingdom, we transfer and process it on the basis of your inquiry or contract with us, and we apply contractual and organizational safeguards with the providers we use. If you would like more detail on these safeguards, contact us at the address above.
How Long We Keep It
We keep inquiry and correspondence records for as long as we have an active or prospective business relationship with you, and normally for up to three years after our last contact, unless a longer period is required for legal, tax, or accounting purposes.
Website analytics data is retained in aggregated or pseudonymised form according to the retention settings of the analytics service we use.
Your Rights
Subject to applicable law, you may ask us to:
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Access the personal information we hold about you
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Correct information that is inaccurate or incomplete
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Delete information we no longer need to keep
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Restrict or object to how we use your information
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Receive a copy of information you provided to us, in a portable format
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Withdraw consent you previously gave
To exercise any of these rights, email sales@maplesourcing.com. We will respond within the time allowed by applicable law.
If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your national data protection authority. If you are in Hong Kong, you may contact the Office of the Privacy Commissioner for Personal Data.
California Residents
We do not sell or share personal information as those terms are defined under California law, and we do not use it for cross-context behavioral advertising. California residents may exercise the access and deletion rights described above by contacting us at the address in this policy.
Children
Our website and services are intended for businesses. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised, and any material change will be reflected here. We recommend reviewing this page periodically.
Contact Us
For any question about this Privacy Policy or about how we handle your information, contact us at sales@maplesourcing.com or write to Maple Sourcing Ltd at the Hong Kong address above.
